The issue seems to mainly affect those who performed a clean install. Other users report that the log in process seems to act like its working, but it never fully completes and no error message is presented. A plethora of users are voicing issues on Apple’s support forums centered around logging in to iMessage and FaceTime following the update to OS X 10.11.4 El Capitan.Īccording to users on Apple’s forums, many are being presented with a “Could not sign into iMessage” error while trying to sign in, as well as a messaged reading, “An error occurred during authentication. Apple earlier this week released the public stable version of OS X 10.11.4, but for a number of users the update process has been less than pleasant.
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